Payment Policy



Payment Methods

We accept the following forms of payment: Visa, Mastercard, PayPal

Refunds Policy

 All purchases are final and non- refundable

Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.


You agree to pay all charges for your purchases/ lesson booking fees, and you authorize us to charge your wallet for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

 Payment Fees

Please be aware that all transactions entered into will carry a finance and/or service charge as per the payment gateway selected. This charge will be deducted off any credits a student (if ordering a lesson) gets before their wallet is populated. For example, if the student deposits $200 dollars into their account and the fee is 5% then the student will receive $190 in their wallet as the fee goes to the supplier of the services. No other fee is retained by YorkTutors


Platform Fee will charge a low fee of 18.50% on every successful withdrawal a tutor request.


 All payments shall be processed via worldwide online payments systems (including, but not limited to PayPal) and/or via wire transfer. If the Tutor wants to change his/her payment method and/or alter any payment information, he/she may do so within the platform.

Available Options

The payment method shall be chosen by YorkTutors according to the Tutor’s location, availability, and convenience of certain payment method. YorkTutors in its sole discretion may grant the Tutor a right to choose the payment method that YorkTutors will use for processing of all payments to Tutor.

Payment Dates

Tutor’s payments for completed lessons are paid every 14 days.  As these funds accumulate, the tutor can request a withdrawal anytime during this period within the platform. YorkTutors reserves a right to change the Payment Dates because of sudden/unexpected circumstances/ technical difficulties. In case of sudden/unexpected circumstances/ technical difficulties, Tutors will be notified via Tutor Profile and/or via emails.

 DISCLAIMER SHALL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS TERMS AND CONDITIONS. YorkTutors is not a bank and does not pay any interest while fees lie in the teacher’s or YorkTutors wallet before withdrawal request. Should the tutor have an account with certain service providers, the transfer can cost 0% fees.